As part of the school division’s implementation of Schoology and phase-out of Schoolnet, the parent portal previously hosted on Schoolnet will now be provided via the Synergy ParentVUE parent portal. This change will require you to create an account on the ParentVUE portal in order to access your child’s information such as schedule, assignments, attendance and course history. The ParentVUE portal will allow parents and guardians with multiple children enrolled in our schools to access information for all of them with a single ParentVUE account.

Parents/guardians who already have credentials for the ParentVUE mobile app will be able to use them to access the Synergy ParentVUE Parent Portal while those who do not will have to set up an account. To facilitate that process, all parents/guardians currently in our student information system who do not already have a ParentVUE account should have received an email with a ParentVUE activation key. Contact your child’s school if you have not receive an email with activation key. A sample activation email and activation key letter are shown below.

We hope that you take advantage of this opportunity to be engaged in your child’s success. Questions about Synergy’s ParentVUE Parent Portal can be directed to parentportal@vbschools.com.

Sample Activation Email
Sample Activation Key Letter

What is VBCPS Parent Portal?

Parent and guardian access to important current school year information for your child’s progress available from any computer connected to the Internet – 24 hours a day, seven days a week.

Welcome to Parents

What type of school information is available?

• Grades
• Attendance records
• Student assignments
• Missing assignments
• Notes from your child's teacher about assignments
• Standardized test scores (Example: SOL, SAT, AP, Stanford 10)
• Historic academic and enrollment dating back to the 2004-2005 school year

Already have a Username and Password?

Did you forget your username or password?

First-Time User Must Set up a New Account

1. You must know your child or children's Perm Number (unique student identification number). This number is included on the student report card and the same number used by your child to access services in the school library and cafeteria.
2. You must have an email account. Some free email services include Gmail, AIM, GMX and Yahoo.
3. Upon completing and submitting the VBCPS Parent Registration Form, your information will be verified by VBCPS staff within 5 business days. If you do not receive an email within 5 business days, please contact us.
4. Once your information is verified, you will receive an email providing you with a PIN number, directing you to visit your child's school to confirm your identity. To confirm your identity you must bring your PIN number and a photo ID. You may visit your child’s school, or any school, during office hours Monday – Friday to verify your identity. If you have registered for multiple children, this process can be completed in a single visit to ANY school that has access to the VBCPS Parent Portal.
5. If you are a parent/guardian presently living outside of the state, deployed by the U.S. military, or have a compelling reason you are unable to appear in person to verify your ID, an alternate process is available. The guidelines for this process are included in the Notarized Parent/Guardian Identity Verification Mail-In Form.
6. Your PIN number will be valid for only 90 days. If a parent does not visit a school and/or mail a Notarized Parent Identity Verification Form to confirm his or her identity 90 days after receipt of the email, the PIN number issued via email will expire and to gain access to the VBCPS Parent Portal you will be required to re-register by following steps 1-4 in this section.
7. After staff at the school confirm your identity, a second email will be sent to you within 24 hours containing a Username and Password that will allow you to access your child or children's school information. If you do not receive an email within 24 hours, please call 757.263.1111 (option 1) between the hours of 7 a.m. and 5 p.m., Monday – Friday (except holidays) or email.
8. You are now ready to register.

Need help or have a comment or suggestion?

Please contact 757.263.1111 between the hours of 7 a.m. and 5 p.m., Monday-Friday (except holidays) or email parentportal@vbschools.com