P-EBT Info

P-EBT Information
As of Monday, March 15, 2021, Virginia received approval to issue additional Pandemic Electronic Benefit Transfer (P-EBT) food assistance to certain student populations who are learning remotely or under a hybrid modality. These benefits have been extended through the end of the 2020-2021 school year. If your student falls within this category, you would have received an email from the division with further instructions. More information, as well as payment dates, can be found on the Virginia Department of Social Services (VDSS) website.

P-EBT Call Center
VDSS has staffed a call center exclusively for P-EBT that will be open on Monday, 3/15/2021 after 12 noon. All household questions and concerns about P-EBT can be directed to the call center Monday-Friday from 7 a.m. to 6 p.m. at 866-513-1414 or 804-294-1633. Households may also use the online P-EBT inquiry form.

Lost or Discarded P-EBT Cards
Households that lost or discarded their previous P-EBT card should contact www.connectEBT.com, not the VDSS call center, at 866-281-2448.