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Here Comes the Bus Mobile App

Here Comes The Bus®

Know when your bus is approaching your stop – before and after school – with Here Comes The Bus®. Parents can receive notifications – on one or multiple devices – letting them know when their bus is close to the stop.

This Here Comes The Bus® app is now live and can be downloaded for free via the App Store or Google Play.

Instructions for establishing a Here Comes The Bus® account

  • Enter Virginia Beach City Public Schools' code 76036 and click "Next" followed by "Confirm."
  • Complete the "User Profile" box.
  • Under "My Students," click "Add." Enter your child's last name and student ID number. Make sure you spell your child's last name exactly as it appears on your child's report card or bus stop information. If there is a hyphen in the name, make sure you include it. If you need your student's identification number, you must contact the school. Due to privacy reasons, Transportation staff will not be able to provide this number to callers.
  • Once you confirm your information, you are ready to begin using the app.

Questions?

Should you have any questions, please provide the following information to the Transportation Office via email at HCTB@vbschools.com or by phone at 757.263.1545:

  • Your name
  • Email address used for Here Comes the Bus account
  • Your child's first and last names along with student ID
  • Your child's bus number
  • Question or description of issue

Things to know

You can choose to receive email or push notifications, or both. You can also select types of notifications such as bus substitutions, stop radius entry and stop radius exit.

Bus route/stop information is based on the student's residential address only and is currently available for regular education and academy AM/PM routes. The app does not track transportation for special education, Technical and Career Education Center, Advanced Technology Center, Achievable Dream Academy at Seatack Elementary School, afterschool activities, athletics, daycare, mid-day kindergarten, one-day pull out programs or other alternate bus stop locations.

Students are expected to be at their bus stop at their designated time. On occasion, a different driver and bus may be sent to cover a route. Parents may not receive notifications when this happens.

The app tracks the bus route, not the student.

The default notification radius is 1 mile. It is recommended users change this to a smaller radius. To change it, go to "notification" and "edit notification radius." The app will notify you whenever your bus enters the radius distance you select. You will need to edit this for both the AM and PM stops.

Please note that no bus tracking services is 100 percent accurate.

Depending on your cell provider and coverage strength, notifications may be delayed due to bad cell phone reception.