AlertNow / ParentSquare

Parents adjust their notifications by logging into their ParentSquare account at www.parentsquare.com/signin. In the “Register” field, enter the email or phone number that matches what the contact information they’ve provided to their child’s school. This video shows the steps to logging in.

No, all parents and guardians of students enrolled in the school division are automatically enrolled.

Parents must contact the school office to update their contact information.

Download the free iOS or Android mobile app:

• Log in with the email or phone number registered with your school.
• You’ll automatically start receiving posts relevant to your student(s).
• To adjust your notification preferences on the app:
  • From home, tap the menu icon in the top left. Tap “Account” and then “Notifications.”
  • Toggle on or off your email/text/app notifications.
  • Select “Instant” or “Digest” for each mode.

Parents can adjust their notification settings, including turning off alerts/posts from their students’ distance-learning schools.

Update your Notification Settings (using web browser)

• From Home, click your name and select Manage Account.
• Click Notification Settings.
• Choose your preferred Notification Settings for General Announcements & Messages (Off, Instant or Digest) and School Alerts (On or Off). Once you've made selections, future messaging will send based on your preferences.

Note: you cannot turn off Urgent Alerts & Notices; this includes attendance notices.

Watch this video to see the steps to change your notification settings.

Attendance notices are sent daily. Elementary schools will send notifications at 9:45 or 10:15, and middle and high schools will send notifications at 5 PM.

No. If your child is withdrawn from school, your information is removed from the system.

After receiving a text from VBCPS, simply text “STOP” in response. Text "START" to 66458 to turn back on text notifications.

If you are not a VBCPS family/staff member and are still receiving AlertNow phone calls, please contact the Department of Communications and Community Engagement at AlertNowInfo@vbschools.com to have your number removed from the system. NOTE: There isn’t an option for AlertNow to turn off urgent phone notifications for current VBCPS families and staff members.